After-sales service PDF Print E-mail

After-sales service activities include the following:

  • maintenance of data base on the whole range of equipment produced by Mokveld Valves bv and delivered to customers' sites;
  • continuous information monitoring of technical state of equipment put into operation;
  • service maintenance, warranty and current repair of equipment under inquiries and claims from customers;
  • the organization and carrying out technical training of operating staff;
  • advising customer representatives on technical matters;
  • the organization of spare parts supply for current repair;
  • the certification of Mokveld valves in the countries under control of Mokveld Marketing JV.

Specialists of Mokveld Marketing JV undergo annual training at Mokveld Vavels bv to improve their skills.

Marketing